Black Friday, Black Week Xpouf 2017
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FAQ

Frequently Asked Questions

FAQ

Frequently Asked Questions

We prepared this guide for you.
However, if you need further clarifications, do not hesitate to contact us info@xpouf.com

From the SHOP menu choose your colors and customize your pouf. Once you have made your selection, choose the size and amount. Click “Add do cart” to proceed.
Once on the next page, the purchasing process is based on four simple steps: After entering your data, choose the delivery and payment methods and confirm your order.
For any problems or for further information, please contact us info@xpouf.com

Xpouf.com allows you to choose between the following payment methods:

By credit card at Paypal.com

By bank transfer

Informations about bank transfer:
Expand Home Design di Alessandro Comerlati & C. sas
via Linfano 2, 38062 Arco (TN) - ITALY
Banca Popolare di Verona
IBAN: IT 70 E 05034 59550 0000 0000 0235
Swift/Bic: BAPPIT22

Normally the products are shipped within 3 working days after the order received . Delivery time after the shipment is 5/6 working days but there could be delays due to force major especially in the months of August and December.

After continuously use is possible and normal that filling material (special high-density microspheres EPS) suffer a gradual reduction.
XPOUF tought for you easy and practice kit recharge( 140 liter) to ensure the confort of your bean bag.
Con il nostro kit di ricarica da 140 litri è possibile ripristinare la forma originaria del pouf.

Features of the microspheres: 12 kg per m2
Size of the microspheres: 1-2 mm

Kit di ricarica per pouf
The kit includes:
a bag including the microspheres
a transferring tube.

The XPOUF recharge kit is valid for all our models.

INDOOR PRODUCTS

Cover or lining: once unlined by the bean bag, it is easily machine washable at 30°
Core: to keep the core clean, it is recommended to clean the stain immediately using just cloth , water and neutral soap.

OUTDOOR PRODUCTS

PVC cover is removable and machine washable at 30 ° without spin-dryer, with a high pressure cleaner or simply by hand with a soap and delicate brush